The Dignitana refund policy can be found HERE.
Types of Information Collected
We collect certain “Personal Information” about you which includes, but is not limited to, information that is personally identifiable such as your name, e-mail address, address, user ID number, credit card information and other associated non-public information. We also collect data that is associated with the foregoing, as well as “Anonymous Information,” which is information that is not associated with or linked to your Personal Information and does not, based on our understanding, permit the identification of individual persons.
Location of Your Information
Your Personal Information may be processed and stored outside the United States of America where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.
Collection of Personal Information
We collect Personal Information you voluntarily submit to us through the Website. It is optional for you to utilize this Website. If you elect to utilize certain aspects of this Website, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), company name, email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
Your individually identifiable information specifically related to information about your healthcare, for example, dates you receive healthcare services, your payment for health services, etc., is Protected Health Information or “PHI”. Our use of PHI is governed by the Health insurance Portability and Accountability Act of 1996, as amended from time to time, and its implementing regulations (collectively “HIPAA”). PHI is different from Personal Information because HIPAA provides additional protections related to our use and disclosure of your PHI. Please see our Notice of Privacy Practices [insert link] to better understand how the law permits Dignitana and its business associates to use your PHI. The Notice of Privacy Practices does not apply to information you choose to post to a public area of the Website. Rather, it applies to certain information you provide to us to schedule services and may apply to PHI you provide to us, for example, for research and analysis to help us continue to improve our technology. If we solicit PHI from you through our website outside of scheduling services, processing payment for our services and internal operations (e.g., through an email that links you to your patient portal where you may complete a survey), we will inform you of the purpose for collecting the PHI and you will have the option to decline to provide us with your PHI for the specified purpose.
Collection of Anonymous Information
We may engage in remarketing to market our sites across the web. When a user visits our site, a cookie is dropped on the user. Users with this cookie may be targeted across advertising networks to receive relevant advertisements. We will not sell your Personal Information to these advertising networks.
Use and Disclosure of Personal Information
In general, we use Personal Information you provide to give you access to the Website and its services, to improve the Website, tailor the features to you and to offer you additional information, opportunities, promotions and functionality from us or the specific advertisers you inquire about on the Website at your request.
Your Personal Information may be disclosed to third-party service providers who work with us to provide some of the services on the Website and to help us communicate with you. Examples include, but are not limited to, sending email, analyzing data, marketing, processing payments (including credit card payments), and providing customer service. We expect our third-party service providers not to use such information except as necessary to provide the relevant services to us.
We reserve the right to disclose your Personal Information if we believe that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You consent to us sharing your Personal Information under the circumstances described herein.
Use and Disclosure of Anonymous Information
The Ability of Others to View Your Information
When you use the Website, certain information you post or provide on the publicly available portions of the Website, such as message boards, may become publicly available and may be collected and used by others, including people outside of the control of the Website. Be cognizant of disclosing identifying information or personal details on these portions of the Website that you do not want others to see. We have no obligations with respect to any information that you post to publicly available parts of the Website.
Third Party Sites and Advertising
Response to Do Not Track Requests
At this time, we are not set up to respond or to otherwise react to Do Not Track requests.
Ability to Unsubscribe
Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly firstname.lastname@example.org. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.
Disclaimer of Guaranty of Security
We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information and we make no such guarantees.
This Website is intended for use by those over 18 and minors under the age of 13 may not use the Website.
The information on this Website is for informational purposes only and is not intended as a substitute for advice from your own physician or other health professional. You should not use the information contained on this site for diagnosing or treating a health problem or disease, or prescribing any medication. You should consult with a healthcare professional before using any products described herein, or if you have or suspect you might have a health problem.
We do not practice medicine or provide medical services or advice and the information on this web site should not be considered medical advice. Health information changes quickly. Therefore, it is always best to confirm information with your health care professional.
This Website contains information about products and therapies approved and cleared for use in the United States, and is intended for a United States audience. If you live outside the U.S., you may see information on this web site about products or therapies that are not approved or marketed in your country.
SECTION I: DEFINITIONS
References to “Affiliates” mean Dignitana, subsidiaries, and entities related through common ownership, and business partners and their respective officers, shareholders, members, partners, employees and agents.
References to “Dispute” mean any claim, conflict, controversy, disagreement between the Parties arising out of, or related in any way to, these Terms (or any Terms, supplement or amendment contemplated by these Terms,) including, without limitation, any action in tort, contract or otherwise, at equity or at law, or any alleged breach, including, without limitation, any matter with respect to the meaning, effect, validity, performance, termination, interpretation or enforcement of these Terms or any Terms contemplated by the Terms.
References to “Material Breach” mean any breach of these Terms upon the occurrence of which a reasonable person in the position of the non-breaching Party would wish to immediately terminate these Terms because of that breach.
References to a “Party” means Dignitana or you and references to the “Parties” means Dignitana and you collectively.
References to the “Services” mean any and all services offered by us, including but not limited to maintenance and repair services, vendor-managed inventory and the providing of products for sale.
References to “us,” “we,” and/or “our” mean Dignitana.
References to the “Website” or “Site” mean the Website bearing the URL www.dignitana.com.
References to “you,” and/or “user,” mean the user of the Website and/or Services.
SECTION II: GENERAL PROVISIONS
2.1. Agreement to be Bound.
2.2. Accuracy, Completeness and Timeliness of Information.
We are not responsible if information made available via the Website is not accurate, complete or current. You acknowledge further that any reliance on the Website is at your own risk.
2.3. Errors in Website.
We do not warrant that any errors in the Website will be corrected.
2.4. Access to Website.
Though we try to make the Website available twenty-four (24) hours a day, seven (7) days a week, except for planned down-time for maintenance, we do not warrant that the Website will be at all times available.
We do not warrant that your computer, tablet, and/or smartphone will be able to access and/or support the Website.
2.5. Right of Refusal, Limitation, Discontinuation; and Termination.
We reserve the right to refuse to provide a Service for any reason at any time at our sole discretion. Any offer for any sale or Services featured on the Website and/or any other related Website designed, distributed and/or sold by us made on this Website is void where prohibited.
2.6. Prohibited Uses of Website.
You agree and acknowledge that you shall not use the Website: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, governmental, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website. We reserve the right to terminate your use of the Website for violating any of the prohibited uses or for any other reason at its sole and exclusive decision.
2.7 Order Acceptance and Acknowledgement of Financial Responsibility.
Please note that there may be certain orders that we are unable to accept and must cancel. For example, if you request Services at a location where our equipment is not available. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
SECTION III: INTELLECTUAL PROPERTY
3.1. Intellectual Property Rights Not Waived.
Furthermore, all material displayed or transmitted on this Website, including but not limited to text, photographs, images, illustrations, video clips, audio clips, and graphics (“Materials”) are owned by or licensed to us and such Materials are protected by United States’ and international copyright, trademarks, service marks, and other proprietary rights, laws and treaties.
Except as provided, you will not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the Materials carried on this site, nor will you infringe upon any of the copyrights or other intellectual property rights contained in the Materials. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the Materials.
You may print copies of any Materials provided by us on this Website for personal, non-commercial use only, provided that you do not remove nor cause to be removed any copyright, trademarks, or other proprietary notices or visual marks or logos from the Material. All requests for republication of any part of the Materials must be in writing to us and must clearly state the purpose and manner in which you wish to use the Material. Requests for permission to archive, retain, or republish any part of the Materials may be submitted to email@example.com
In addition to Submissions you may have the opportunity to provide reviews, suggestions, ideas, and feedback (hereinafter, collectively, “Feedback.”) Should you so provide such Feedback you grant us sole ownership of the same, which includes without limitation the right for us or any Third Party we designate, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed. All such Feedback shall be treated as non-confidential unless it relates to a specific healthcare treatment or Service and is provided by you to Dignitana pursuant to a specific authorization agreed to by you in advance of providing us with this information.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the content submitted by you, you hereby declare that (a) you do not require that any personally-identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by us or our licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release us, and our licensees, successors and assigns, from any claims that you could otherwise assert against us by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the content for that user’s personal use.
Notwithstanding the foregoing, you acknowledge that your Feedback may contain concepts, ideas, materials, proposals, suggestions and the like relating to us or our initiatives, (hereinafter your “Ideas.”) With respect to your Ideas, you acknowledge that: (a) we receive numerous submissions from many parties and/or may have independently developed and/or considered ideas similar to your Ideas, and that our review of your Ideas is not an admission of novelty, priority or originality; and (b) our use of any ideas similar to your Ideas, whether based on your Feedback or Submissions, provided to us by Third Parties, or independently developed or considered by us, shall be without obligation to you.
SECTION IV: Third-Party Advertisements, Promotions, and Links
4.1. Third Party Advertisements and Promotions.
We may, from time to time, run advertisements and promotions from Third Parties on the Website. Your business dealings or correspondence with, or participation in promotions of, advertisers other than us, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Third Party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of Third-Party advertisers on the Website.
4.2. Use of Third-Party Tools.
We may provide you with access to Third-Party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional Third-Party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant Third-Party provider(s).
4.3. Third-Party Links.
Certain content, products and Services available via our Website may include materials from Third-Parties.
Third-Party links on this site may direct you to Third-Party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any Third-Party materials or websites, or for any other materials, products, or services of Third-Parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any Third-Party websites. Please review carefully the Third-Party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding Third-Party products should be directed to the third-Party.
SECTION V: DISCLAIMERS; LIMITATIONS OF LIABILITY; INDEMNIFICATION
5.1. Disclaimer of Warranty; Limitation of Liability.
(A) YOU AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. NEITHER US, OUR PARENT, SUBSIDIARIES, PARTNERS nor our AFFILIATES NOR ANY RESPECTIVE EMPLOYEES, AGENTS (COLLECTIVELY “AFFILIATES”) THIRD-PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE use of the Website SHALL BE UNINTERRUPTED OR ERROR FREE; NOR DO we MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED.
(B) ANY DOWNLOADABLE SOFTWARE, PRODUCTS OR OTHER MATERIALS, WITHOUT LIMITATION, IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AGAINST INFRINGEMENT, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS AND CONDITIONS.
(C) ALTHOUGH ALL INFORMATION AND MATERIALS CARRIED ON THE WEBSITE ARE BELIEVED TO BE RELIABLE, WE MAKE NO REPRESENTATIONS, NEITHER EXPRESSLY NOR IMPLIEDLY, AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY OF THE WEBSITE.
(D) IN NO EVENT SHALL WE, OUR OUR AFFILIATES, THIRD-PARTY CONTENT PROVIDERS, VENDORS, AND/OR OUR OR THEIR RESPECTIVE DIRECTORS, OFFICERS, AND MEMBERS, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF INFORMATION OR DATA, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE WEBSITE.
(E) DIGNICAP, DIGNITANA, AND ITS AFFILIATES DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION. BY utilizing THE WEBSITE YOU ACKNOWLEDGE AND AGREE TO OUR DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR OTHERWISE Utilize THE WEBSITE.
(F) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE OR ANY OTHER GRIEVANCE, SHALL BE YOUR DISCONTINUATION OF ACCESS TO OR UtilizATION OF THE WEBSITE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.
The above limitations shall survive these Terms and inure to the benefit of us and our affiliates and respective directors, officers, employees and agents.
You agree to defend, indemnify and hold us harmless, as well as our affiliates and vendors and respective directors, officers, Users and agents, from and against all claims, SUITS, and expenses, including attorneys’ fees, arising out of OR RELATED TO (a) YOUR USE OF THE WEBSITE; (B) your noncompliance with or breach of this Agreement, (C) your use of third-Party products, links, advertisements, and/or tools, or (D) the unauthorized use of the Website by any other person using your information.
5.3. No Warranty by Us.
Except as specifically set forth in these Terms, we make no warranties, express or implied, as to the Website. We specifically disclaim any and all implied warranties, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
SECTION VI: GOVERNING LAW
6.1. Governing Law.
These Terms shall be governed and construed in accordance with the laws of Texas, without regard to its conflicts of law provisions. You agree to submit to the personal jurisdiction of the courts located in Dallas County, Texas and any cause of action that relates to or arises from these Terms and/or the Website must be filed therein unless subject to the binding arbitration provisions of Section 7.2.
6.2. Attorneys’ Fees and Costs.
In case suit, arbitration, or other legal action is instituted to interpret or enforce any of the provisions of these Terms, the prevailing Party therein shall be awarded all reasonable and necessary fees for investigations, depositions, as well as fees for accountants and witnesses (expert or otherwise) reasonably incurred by that Party in connection with such suit or action, plus such sums as may be adjudged reasonable for that Party’s attorney fees incurred prior to and throughout such suit or action, including all hearings, trials, and appeals.
SECTION VII: MISCELLANEOUS
7.1. Server Location.
Each Party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such Party and enforceable in accordance with its Terms.
Any waiver of a right under these Terms shall only be effective if agreed or declared in writing. A delay in exercising a right or the non-exercise of a right shall not be deemed a waiver and shall not prevent a Party from exercising that right in the future. The rights and remedies herein provided are cumulative and not exclusive of any rights and remedies provided by law.
7.4. Force Majeure.
We shall not be bound to meet any obligation if prevented from doing so as a consequence of acts of god or force majeure, including but not limited to measures taken or imposed by any government or public authority or in case of any other event beyond the control of us including but not limited to natural disasters (such as storm, hurricane, fire, flood, earthquake), war, civil unrest, terrorist activities, states of emergency, government sanctions, embargos, nationalizations, strikes and breakdowns of public utilities (such as of electricity or telecommunication services). We shall use all reasonable efforts to notify you of the circumstances causing the delay and to resume performance as soon as possible, both without undue delay.
We shall have the right to assign and/or transfer these Terms and our rights and obligations hereunder to any Third Party after notifying you as provided for herein. You agree and acknowledge that you shall not assign or transfer your rights or sub-contract or delegate the performance of any of your obligations under these Terms without our prior written consent in our sole and exclusive discretion.
7.6. Rights of Third Parties.
These Terms do not give any right to any Third Party except as set forth in the applicable provision in these Terms.
7.7. Relationship of the Parties.
The Parties are independent contractors under these Terms, and nothing herein shall be construed to create a partnership, joint venture or agency relationship between them. Neither Party has authority to enter into Terms of any kind in the name of the other Party.
If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect.
7.9. Updates & Effective Date.
7.10 Conflicts with Other Agreements
If a conflict exists between this Agreement and any applicable Terms of Sale to a specific product or service purchase, the terms of any applicable Terms of Sale prevail to the extent of the conflict.
10925 Estate Lane, Suite W185
Dallas, TX 75238
226 60 Lund, Sweden
+46 46 16 30 90
Corso di Porta Nuova, 46
20121 Milan, Italy